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Privacy Policy

Effective Date: 21/07/2024

1. Introduction

Welcome to Wheels for Wales! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.wheelsforwales.com] (the "Site") or use our services. By accessing or using our Site and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and other contact details.

  • Transaction Information: Details of purchases or services you request from us.

  • Usage Data: Information about how you interact with our Site, including IP address, browser type, pages visited, and the dates and times of visits.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site. Cookies help us understand your preferences and improve our services.

  • Proof of ID: Images of driving licenses or other identification documents. This information is collected for the purpose of verifying your identity and ensuring the security and integrity of our services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Manage Services: Processing orders, managing accounts, verifying identities, and providing customer support.

  • To Improve Our Site: Analyzing usage patterns and enhancing user experience.

  • To Communicate with You: Sending updates, promotional materials, and important notices related to our services.

  • To Comply with Legal Obligations: Adhering to applicable laws and regulations.

4. Disclosure of Your Information

We may disclose your information in the following circumstances:

  • To Service Providers: We may share information with third-party vendors who assist us in operating our Site or providing services.

  • For Legal Reasons: If required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. This includes securing images of driving licenses and other sensitive information. However, no data transmission over the internet or electronic storage system is completely secure. We cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to and correction of your personal information.

  • Opt-Out: You may opt out of receiving promotional communications from us by following the instructions provided in those communications.

  • Cookies: You can manage your cookie preferences through your browser settings.

  • Identification Images: You may request the deletion of your driving license images and other identification documents from our records, subject to any legal or operational constraints.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Site and updating the effective date. Your continued use of our Site and services after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Wheels for Wales
Email: [info@wheelsforwales.com]

 

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